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Refund Policy

The Basics

For any undamaged non-literature product (such as a book, ebook, or audio book), simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or issue a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return or exchange: printed books, audio books, ebooks. 

No Refund or Exchange for Literature

All literature products such as printed books, ebooks, or audio books  are ineligible for a refund or exchange.   If received damaged or otherwise defective, they may be exchanged for a replacement promptly by emailing a detailed request to   customerservice@thomangus.com.

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